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IRCTC inventory worth: Rajni Hasija on IRCTC plans for personalized meals, tour packages & accommodations

“IRCTC has at all times been a pioneer and doing very properly in spiritual and mass tourism. That has been our forte and we are going to proceed to do the work. That service will probably be there and with the upcoming Bharat Gaurav Coverage, we’d be developing with many theme primarily based circuits,” says Rajni HasijaChairman & MD,


After Covid, you’ve seen loads of growth. The variety of individuals touring by practice has gone up and your duty has additionally escalated so much. How would you want to investigate all this?
Passenger requirement has at all times been of prime significance. Once we began serving cooked meals, we had a humble starting however afterward we picked up. As of now, greater than 417 trains with pantry automobiles are there and on this explicit kitchen, we’re cooking practically 8,000 to 10,000 meals and loading that within the trains. A serious portion is cooked on the bottom after which packed after which loaded.

This has been for the Rajdhani and Shatabdi trains and there’s a specified menu in that. Accordingly, the meals are loaded and that consistency is maintained, weight can also be maintained, You’ll be able to see that they’re weighting it additionally. There may be loads of duty on our shoulders as a result of now we have to supply good meals to prospects and there are glitches at occasions however now we have to set them proper additionally.

Not too long ago you’ve been allowed to customise the meals menu and tariffs as properly. How is the choice going to profit IRCTC and the passengers as properly?
It’s going to profit each. One, there are going to be loads of choices out there for the purchasers. They will choose a meal of their alternative. Usually, for Rajdhani and Shatabdi, there was two choices – veg and non-veg after which no meals. So one acquire for IRCTC is that the place the no possibility is there, that will probably be transformed into an possibility and meals may also be out there with others and aside from the usual meal they get on the practice, the opposite possibility may also be there within the practice.

What about income because the tariff half may also be with IRCTC?
As soon as the tendering occurs, there’s going to be some higher enterprise alternative for them. So there’s going to be some improve within the license price so far as the income is anxious. IRCTC and railways each are benefiting however we are going to nonetheless need to see the impression on tendering.

Sameer Dixit: There have been talks that you’ll be rising the Rail Neer vegetation for packaged ingesting water. When can we see some new vegetation coming in from the IRCTC aspect?

Rajni Hasija: As of now, our capability is to supply practically 15.4 lakh liters of water a day. With the brand new vegetation developing, our capability goes to be as excessive as practically 18.5 lakh liters and we’re additionally within the technique of doing the evaluation once more.

The upcoming plant goes to be there in a month or so and we will probably be reaching 16.5 lakh liter capability and by finish of FY23, we can generate practically 18 lakh bottles a day.

Along with this, the e-catering facet of IRCTC can also be doing fairly properly. Any particular quantity that you just wish to attain by this year-end?
With a humble starting of 21,000 pre-Covid degree, our stability went right down to as little as 8,000. Now now we have gone as much as practically 37,000 meals a day. On peak days, now we have booked practically 58,000 meals a day additionally. On this monetary yr, we should always be capable to guide round one lakh meals a day.

There are a few tour packages which are going fairly properly for IRCTC. What all sectors are you to provide you with new tour packages?
IRCTC has at all times been a pioneer and doing very properly in spiritual and mass tourism. That has been our forte and we are going to proceed to do the work. That service will probably be there and with the upcoming Bharat Gaurav Coverage, we’d be developing with many theme primarily based circuits. We’d be working Jyotirlinga circuit, Ramayana circuit, Jain circuit and we’re engaged on different circuits too. That’s going to be our mass tourism forte.

Are you additionally in talks with some states for trains?
The state welfare schemes are there and we’re speaking to the states and doing MoU with them. We’re working trains for Rajasthan, Goa and Madhya Pradesh. With many different states we’re in talks.

You might be additionally planning to provide you with new price range accommodations. What are the present numbers? What extra can we see within the subsequent couple of years?
4 accommodations are present. We now have a BNR Lodge in Ranchi and one in Puri. These are two heritage accommodations and now we have Rail Yatri Niwas in Delhi and one in Howrah. These are already working.

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