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Airline flight delays and cancellations persist near file ranges as journey demand arises

In case you have lately been to an airport and your flight was delayed, you aren’t alone. That is an trade disaster that’s taking place proper throughout the nation.

Historic figures present the aviation trade’s present requirements for flight punctuality stay round their lowest ranges since authorities data started in 2003.

New knowledge launched by the Division of Transport confirmed simply 69.3 per cent of flights arrived on time in October, whereas solely 68.5 per cent left on time.

Though final month’s figures ticked up just a little from September and the file lows seen earlier this yr, vacationers are nonetheless experiencing among the worst flight delays and cancellations on data stretching again nearly 20 years.

The long-term common efficiency for the trade for each arrivals and departures is within the vary of 80 to 85 per cent.

Australian airways’ on time efficiency has been plummeting for the reason that yr started, from round 85 per cent in January to round 55 per cent in July, “the worst” the trade has ever seen, the federal government report famous.

Greater than 19,000 flights had been delayed in July alone.

On time efficiency knowledge from the Bureau of Infrastructure and Transport Analysis Economics (BITRE).(provided)

Qantas was the top-performing airline in October, with 74.2 per cent of Qantas and QantasLink flights arriving on time, adopted by Rex (68.3 per cent).

Virgin and Virgin Australia Regional Airways had been lagging behind, with 64.9 per cent of their planes arriving on time.

Qantas funds subsidiary Jetstar had the worst on-time efficiency in October. Solely 61.6 per cent of it flights departed on time, with 64.4 per cent touchdown on time.

44-hour delay ‘ruins’ Bali vacation

The brand new knowledge additionally revealed Jetstar had one of many highest cancellation charges of three.9 per cent – ​​practically two occasions higher than the long-term trade common of two.1 per cent.

Stephen Clements and his household have skilled prolonged Jetstar delays firsthand.

A man stands in a backyard.
Stephen Clements says his household journey was inconvenienced by sluggish delays.(ABC Information: Chris Taylor)

He booked a household vacation to Bali, however when he arrived on the airport along with his spouse and three kids, their flight was delayed thrice, for 44 hours in complete.

In a bid to salvage their vacation, they requested for a refund from Jetstar and paid an additional $1,000 to board a special funds airline.

“Numerous frustration,” the north-western Sydney resident instructed the ABC.

“A six-hour direct flight became 14 hours, with a four-hour visit Changi [Airport] at 3am.

“It ruined what ought to have been a extremely nice household vacation for us…it has positively left a bitter style in my mouth.”

Stephen Clements with his family on a beach.
Stephen Clements along with his household on a vacation in Bali.(Equipped: Stephen Clements)

Mr Clements mentioned he was dissatisfied about Jetstar’s on-time efficiency and folks count on higher from the airways.

“It is irritating that they took the large handouts from the taxpayers to outlive via COVID, sacking staff, after which that is how they repaid the taxpayers,” he added.

A spike in air journey complaints

Client watchdog the Australian Competitors and Client Fee (ACCC) has obtained a file variety of travel-related complaints for the reason that begin of the pandemic.

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